> For the complete documentation index, see [llms.txt](https://cyberpassion.gitbook.io/internal-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cyberpassion.gitbook.io/internal-docs/sales-field-visits/introduction.md).

# Introduction

### Purpose

• Meet clients personally

• Understand client requirements

• Present company products and services

• Generate new business opportunities

• Build long-term client relationships

***

### Step 1: Plan the Visit

Before visiting the client:

• Confirm the appointment

• Collect client details

• Understand the purpose of the visit

• Prepare company profile and service information

***

### Step 2: Visit the Client

Meet the concerned person and introduce:

• Company Profile

• Services Offered

• Previous Work Experience

• Client Portfolio

• Support & Maintenance Services

***

### Step 3: Understand Client Requirements

Discuss and collect information about:

• Website Requirements

• Software Requirements

• ERP Requirements

• Mobile App Requirements

• Renewal Requirements

• Technical Support Requirements

Take proper notes during the discussion.

***

### Step 4: Share Information with Office

After the meeting, immediately update the office team with:

• Client Name

• Organization Name

• Contact Person

• Requirement Details

• Expected Budget (if discussed)

• Next Follow-up Date

***

### Step 5: Prepare Proposal / Quotation

If the client is interested:

• Prepare Proposal

• Prepare Quotation

• Prepare Feature List

• Share Relevant Company Profile

***

### Step 6: Follow-up with Client

Regular follow-up should be done through:

• Phone Call

• WhatsApp

• Email

Until the client makes a final decision.

***

### Step 7: Update Visit Report

Every field visit must be recorded.

Details to update:

• Visit Date

• Client Name

• Location

• Requirement

• Discussion Summary

• Follow-up Date

• Status

***

### Visit Status

#### Interested

Client is interested and further discussion is required.

#### Proposal Sent

Proposal has been shared with the client.

#### Follow-up Pending

Waiting for client response.

#### Confirmed

Client has approved the project.

#### Not Interested

Client is not interested currently.

***

### Important Points

• Always maintain professional behavior.

• Carry company profile and visiting card.

• Understand client requirements carefully.

• Do not make commitments without approval.

• Update visit details on the same day.

• Inform management about important opportunities.

####


---

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